Store Policy

1. Customer-Centric Approach:

• At VYRIA, our customers are our top priority. We are committed to providing exceptional service and ensuring your shopping experience is a positive one.

2. Contact Information:

• For any inquiries, concerns, or assistance, you can reach our Customer Care team through the following channels:

  • Email: VyriaOfficial@yahoo.com

  • Social Media: Reach out to us on our social media platforms.

3. Response Time:

• We aim to respond to all customer inquiries within 24 hours during business days. If we receive inquiries during weekends or holidays, we will respond on the next business day.

4. Return and Exchange Policy:

• If you're not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. Please email us a VyriaOfficial@yahoo.com and we will handle the situation together, as quickly as possible.

5. Quality Assurance:

• Our products undergo rigorous quality control checks to ensure they meet the highest standards. If you receive a product with a defect, contact our Customer Care team, and we will promptly address the issue.

6. Privacy and Security:

• We respect your privacy and employ strict security measures to protect your personal information. Please refer to our Privacy Policy for detailed information on data protection.

7. Shipping and Delivery:

• We offer various shipping options to meet your needs. Shipping fees and estimated delivery times can be found on our website. You will receive a tracking number to monitor your order's progress.

8. Size and Fit Assistance:

• Our Size Guide is available on our website to help you choose the right size. If you have questions about sizing or fit, our Customer Care team can provide guidance.

9. Feedback and Suggestions:

• We value your feedback and suggestions for improvement. Please feel free to share your thoughts on how we can enhance your experience.

10. Promotions and Loyalty Programs: - We periodically offer promotions, discounts, and loyalty programs to show appreciation to our valued customers. Stay updated on these offers through our website and newsletters.

11. Transparency: - We are committed to transparent and open communication. If there are any changes to our policies or any important updates, we will inform you in a timely and clear manner.

12. Community Engagement: - Join our community by following us on social media, where we share updates, news, and customer stories. We love to feature our customers and engage with your experiences.

Thank you for choosing VYRIA. We look forward to serving you and ensuring your satisfaction with our products and services. If you have any questions or concerns, please don't hesitate to contact our Customer Care team.